Terms and Condition
Terms & Conditions – www.indiancookingmart.com
Welcome to www.indiancookingmart.com. By accessing or using our website and services, you agree to the Terms and Conditions outlined below. Please read them carefully before using our platform. These terms apply to all visitors, customers, and users of IndianCookingMart.com.
By placing an order with www.indiancookingmart.com, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. These terms override any prior agreements, understandings, or communications.
1. Definitions
“Agreement” refers to these Terms and Conditions, including any updates or modifications, along with additional policies such as our Privacy Policy. “www.indiancookingmart.com / We / Us / Website” refers to the online shopping platform owned and operated from Singapore, offering Indian kitchen appliances and related services. “Vendor / Seller / Affiliate” refers to any individual or entity supplying or selling products through our platform. “Product(s)” refers to any goods, appliances, accessories, or services displayed or sold on our website.
2. Electronic Communication
When you visit our website or communicate with us via email or forms, you are communicating electronically. You consent to receive updates, notices, invoices, and communications electronically, and these fulfill any legal requirement of written communication.
3. Intellectual Property & Trademarks
All logos, brand names, product images, website design elements, content, and materials used on IndianCookingMart.com belong to Indian Cooking Mart or its licensors. No content may be used, copied, reproduced, modified, or distributed without our written permission.
4. License & Website Access
We grant you a limited and non-transferable license to access and make personal use of our website. You may not download, copy, or modify any part of the website except for standard caching. You may not use product listings, images, or descriptions for commercial purposes, use automated tools such as bots or data mining systems, or frame our website or use meta tags containing our brand name without permission. Any unauthorized use terminates your access license.
5. Your Account
By creating an account, you are responsible for maintaining the confidentiality of your login details. You agree to take responsibility for all activities under your account, provide accurate information, and update your details as needed. We reserve the right to refuse service, cancel orders, terminate accounts, and edit or remove content. Users under 18 may use the website only with parental or guardian involvement.
6. Suspension or Termination
We may suspend or terminate access to the website if you breach any Terms and Conditions, provide false information, are suspected of fraudulent activity, or if your actions cause harm or risk to other users or the company. Unauthorized linking, framing, or misuse of the website may also result in suspension. Legal action may be taken in cases of fraud or misuse.
7. Product Descriptions
We strive to ensure accuracy in product details, specifications, stock levels, manuals, and descriptions. However, information may occasionally contain errors due to manufacturer or supplier updates.
8. Shipping & Delivery
Orders will be shipped to the address provided at checkout. If the package is returned due to an incorrect or incomplete address, the order will be cancelled and refunded after deducting both-way shipping charges. The customer must place a new order with the correct address. Damage caused during delivery due to incorrect address or customer handling is not covered. Customers must ensure that the correct delivery address is entered.
9. Pricing Policy
Prices listed on the website may include Manufacturer’s Suggested Retail Price (MSRP), supplier-listed price, market average price, or promotional prices. The final payable amount is the one displayed during checkout. Prices, offers, and availability may change without notice.
10. Sales Tax
Prices displayed on our website include applicable taxes unless mentioned otherwise.
11. Import Duties & Taxes (International Orders)
For international orders, import duties, customs fees, and local taxes may be applicable based on your country’s rules. These charges are the customer’s responsibility. If duties are refused and the parcel is returned, the refund will be processed after deducting return shipping costs and the initial shipping amount. Customers should check their country’s import regulations before ordering.
12. Other Terms
Customers should refer to the product manual for safe usage. IndianCookingMart.com is an online marketplace and does not manufacture products. No refunds are provided for change of mind.
13. Indemnity
You agree to indemnify and hold IndianCookingMart.com harmless from any claims, damages, losses, or legal actions arising from misuse of the website, violation of Terms, breach of laws, or infringement of third-party rights.
14. Data Protection
We may send promotional content, offers, or notifications. Details on data collection and usage are explained in our Privacy Policy.
15. Force Majeure
We are not responsible for delays or service interruptions caused by events beyond our control, including natural disasters, power failures, technical issues, global disruptions, or transportation delays.
16. Order Acceptance & Confirmation
Once an order is placed, we verify payment and shipping details. We reserve the right to reject an order for any reason. If rejected after payment, a refund will be issued. Stock levels may change at any time, and if an item becomes unavailable, we will notify you immediately.
17. Disclaimer & Limitation of Liability
We do not guarantee uninterrupted or error-free website access or the accuracy of product descriptions. We are not liable for data loss, delayed shipments, indirect or consequential damages, product misuse, or damages caused by user negligence. Where liability applies, it is limited to replacement, equivalent product, repair, or reimbursement.
18. Warranty
All products include the standard manufacturer warranty. Warranty for commercial usage is limited to six months. Wear-and-tear parts such as jars, stones, drums, blades, and bushes are not covered. Warranty is void if the product is misused, modified, tampered with, damaged accidentally, or used improperly. Customers must bear two-way shipping charges for warranty services.
19. Refund Policy
If the product is not as described or you are unsatisfied, it may be returned within 30 days for a full refund. The product must be returned in original condition with all accessories and secure packaging. Refunds do not apply to change-of-mind cases.
20. Power Plug Compatibility
Most products include a Type B plug and a universal plug adapter. Customers may require an additional adapter depending on their region’s socket type.
21. Liability & Release
IndianCookingMart.com is not responsible for installation issues, physical damage caused during setup, or any indirect or consequential losses. Customers are responsible for using products according to the manufacturer’s instructions.
22. Service Disclaimer
We aim to provide timely service, but external factors may cause delays. Service may be denied in cases of unsafe conditions, lack of customer cooperation, or if the product requires dismantling beyond normal scope.
23. Entire Agreement
These Terms & Conditions form the complete agreement between the customer and www.indiancookingmart.com. No verbal communication or prior statement overrides these terms. This is a digitally generated document and does not require a signature.